ChargePoint Reviews
ChargePoint has an overall rating of 3.0 based on 30 reviews. Customer feedback on ChargePoint is mixed: ChargePoint reviewers highlight positive aspects like user-friendly app, extensive charging network, reliable service, which strongly appeal to electric vehicle owners and environmentally conscious consumers. However, ChargePoint is often criticized for its high charging costs, occasional app glitches, limited charging station availability in some areas.
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How would you rate ChargePoint?
All ChargePoint Reviews (30)
Katherine-sanchez
May 23, 2026
"Pretty dependable charging option"
I use ChargePoint a few times a week, the stations near me have been dependable. The app usually shows the right status, so I’m not driving around guessing if a charger is open or working. Overall, I’ve been happy with it.
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Charles.sidney
May 20, 2026
"Easy to Use, Just a Little Slow at Times"
Overall, I’d say the app is easy to use and feels straightforward. The only thing that bothered me a bit was that it had a few moments where pages loaded slower than I expected. Not a huge deal, but definitely noticeable...
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hello_michael327
May 11, 2026
"Payment was easy enough, and my first thought…"
Payment was easy enough, and my first thought was that it went through fine. It just took a little while to update, which made me wonder for a minute, but overall it worked without any real issue.
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Barb_moore73
May 05, 2026
"Easy to Find, But Communication Could Be Better"
I found it with no problem, so that part was fine. I just wish the communication had been clearer ahead of time, because it was a bit annoying not knowing exactly what to expect
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derek.Porter
April 21, 2026
"Decent, but the speed can be hit or miss"
I've used ChargePoint a few times now, and the charging speed has been kind of hit or miss lol. Sometimes it works totally fine, but other times it's slower than I expected. It's not terrible, but I probably wouldn't count on it if I was in a rush
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YokoWood_31
April 05, 2026
"ChargePoint works fine most days, but the live…"
chargepoint works fine most days, but the live status can be kinda wrong sometimes. It’ll say a charger is open, then I show up and someone’s already using it or it’s just not working. Still helpful when I’m trying to plan a stop, I just don’t trust it 100%. Would be way better if the updates was faster.
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JohnHayes_27
March 13, 2026
"They fixed my charger really fast, like I…"
They fixed my charger really fast, like I thought I’d be waiting a while but—nope, it was done way sooner than expected. Happy with it.
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ElwoodHill_33
March 13, 2026
"Decent when it works"
I’ve had a good experience with chargepoint overall when the station is online and everything connects smoothly. That said, there have been a few times where the app wouldn’t connect or the charger randomly showed as unavailable, which is frustrating when you’re just trying to get a quick charge and move on. It’s not a dealbreaker for me, though, when it works, it does the job fine.
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hello_peggy562
March 10, 2026
"Account setup was frustrating"
I tried making an account, but it kept asking me to verify over and over. Even logging in was a hassle because it failed a couple times, even though I was using the right password. I finally got in, but it was way more annoying than it needed to be. It just felt.....
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kathleen_Valenzuela99
March 07, 2026
"Felt Misled by the Pricing"
I used a ChargePoint charger and felt a bit misled by the whole pricing setup. The cost details weren’t very clear upfront, and I didn’t really know what I was being charged until after the session ended. Frustrating experience
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hello_william624
March 05, 2026
"Reeeally solid charger"
This charger feels sturdy and well-built. I’ve been using it for a bit and it just feels like it’ll hold up niiiicely.
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hello_winnie905
February 27, 2026
"Decent chargers, but the parking rules are a pain"
I’ve had a mostly okay experience with ChargePoint. The chargers usually work fine, so I can’t really complain too much there. But the parking enforcement at some locations is annoying. I ended up getting a warning even though I was actively charging and only went a little past the posted time. I guess I get why they have limits, but it would be nice if the app made those rules way more obvious before you start charging. Overall, it’s not a dealbreaker, just something that could definitely be handled better...
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CEBALLOS
February 27, 2026
"Pretty reliable overall"
Most of the stations near me usually have open spots, so I don’t have to think about it too much. A few of the busier ones do fill up after work though... which can be annoying. But overall, it’s still been reliable for me.
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Alice.bonham
February 23, 2026
"Still Waiting and Feeling Frustrated"
At first I was trying to stay patient and hopeful after disputing the charge, but now I’m just frustrated. I’m still waiting for any real update, and it’s getting annoying not knowing what’s going on.
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kathryn2000
February 11, 2026
"Quick and Easy Fix"
They got back to me really fast and had my charger issue fixed the same day. that’s all you can really ask for when something stops working, quick response, no hassle, and a simple fix.
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evelyn_Berard72
January 09, 2026
"Just a warning to anyone considering this..."
Just a warning to anyone considering this: the app itself looks fine, but the smart charging has been really hit or miss for me. It keeps missing my schedule, and sometimes it either starts late or doesn’t start at all. I’ve had to manually restart it more than once, which kind of defeats the purpose. For what it costs, I expected it to work a lot better
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jeff1981
January 07, 2026
"Clean, easy stop overall"
I stopped at a ChargePoint station by a grocery store and it was a smooth little stop. The place was clean, which I always notice right away — no random trash, no sticky spills, none of that weird stuff you sometimes see around chargers. The screen was easy to read too, so I wasn’t standing there squinting or trying to figure out what was going on. One of the spots felt a little tight, so that was kind of annoying, but not a dealbreaker. Overall, it was a good experience and I’d use that station again.
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SANDERS
January 03, 2026
"Didn't feel safe using it"
The station was really poorly lit, and getting to it in my wheelchair was a hassle... then the app kept glitching on top of that. I ended up just leaving because I didn’t feel safe trying to figure it out there.
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Crystal-tejada
December 29, 2025
"Plug didn’t fit"
The station plug didn’t fit my car. I couldn’t charge at all. Frustrating.
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rosebarber8386
December 08, 2025
"Starting a charge feels way too hit or miss"
I use ChargePoint mostly because it’s usually nearby, and I guess I always assume it’ll just work, but starting a session is way more annoying than it should be. The app says to tap to start, then nothing happens, or it just spins forever. At that point I’m already thinking the charger is broken, even if it maybe isn’t. Sometimes I end up unplugging, restarting the app, and trying again before it finally kicks in. Once it’s charging, it’s usually fine, but it really shouldn’t take 5 minutes just to get started. Frustrating.
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